Retail

Review of the organization (processes, IT tools, “make or buy” choices, people in place): diagnosis then definition and introduction of new processes.

Coaching then replacement of the Director of Resources: team of 6 managers directly, 40 employees in total. Coaching of the new planning manager, recently hired. Implementation of activity and performance indicators.

During the mission, improvised management of the very strong slowdown in audit activities following the Covid 19 confinement: partial unemployment, reorganization.

Intervention following a change of CEO and deployment of a new strategy. Replacement of the previous R&D director. Complete inventory of the R&D department: team, organization, methodology and practices. Orientation of the products to be developed for the next five years.

Replacement of the commercial director. Reorganization of the commercial team. Implementation of KPI and CRM to drive the activity to develop the turnover. Recruitment of a permanent director.

Replacement of the General Manager and the Deputy General Manager in his commercial functions, HR coordination and management of the subsidiary’s operations and supervision of major projects.

Replacement of the director of operations and creation of the position of site director. Creation of a management committee. Implementation of management tools commonly used in the industry. Training of the middle management team in order to make it autonomous. Improved operational performance (customer service rate).

Replacement of the Consolidation and Standards Director. Reporting & financial information system. Supervision and animation of a team of 5 people. Realization of normative studies specific to the Group’s projects. Improvement of the efficiency of the SAP tool and of the reporting and consolidation tools.