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Assignment offer

Director of Customer Service / Transition ADV F/M

Reactive Executive is looking for a Director of Customer Service / ADV transition M / F in the construction equipment and tools sector for one of its clients.

Your main responsibilities will be:
  • Train, lead, supervise and organize a Customer Service - ADV team made up of 4 people
  • Coordinate between Customer Service, Marketing and IT departments to optimize service management
  • Follow up on client files
  • Implement tools to optimize service management
  • Create a customer center: adv and marketing
Required profile
  • Proven experience in customer service
  • Good handling of CRM software – Mycrosoft dynamics and IT appetite
  • You worked closely with management
  • Fluent English
  • German is a plus
  • Microsoft DynamicsAX
  • Result-oriented, agile, rigorous and organized manager

Please send your application by e-mail to this address: alexandra.matta-al-hawa@reactive-executive.com or send these details to people who may be interested in this mission.

Sector Construction equipment and tools
Director of Customer Service / Transition ADV F/M
Offer date
06/12/2022
Localisation
Alsace
Duration of the mission
4 months
Availablity
Immediate

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Director of Customer Service / Transition ADV F/M

    MmeM.

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